At TruQC, we’ll tell anyone who’ll listen about our software. But if you’re just getting started with the research phase, here’s a list of the questions we tend to get right off the bat. These may help with some of your initial inquiries, but don’t hesitate to contact us if you are looking for more information.
A: In fact, yes, we do! Click here to read a list of questions that can all be answered with the word “yes”.
A: Check out our pricing page here to read more about pricing for domestic and international customers.
A: TruQC is now running on iOS 9. It’s generally recommended that customers use the latest version of Apple hardware for optimum performance.
A: You will need user credentials to login to TruQC. Someone will be in touch with you to do deliver your login credentials after you’ve signed up.
A: In our app we feature nine field documents:
If you need a report that we don’t currently offer, contact us and we can work with you to customize a report for your needs.
A: All report data is cloud-based. Because of this, it doesn’t matter if an iPad is lost, stolen or damaged, the information is available at all times in the cloud and can be retrieved via login on any other iPad.
As for your iPad that was run over by the truck…
A: You can search for TruQC in the iPad App Store or simply click here.
A: Here’s a case study that you might find interesting.
A: Yes, they sure do. Functionality includes QC signature on all documents. PDFs are available for auditors and documentation is chain verifiable.
A: Yes. All reports are stored in the cloud, so they’re available whenever they’re needed.
A: Yes! TruQC works with the PosiTector and Elcometer. Readings are reported directly into your inspection form. Device data, model and serial number are auto-filled for your convenience.
A: We take a full snapshot of your data every hour, every day, every week, and every month. The data is encrypted when it goes across the wire using SSL (Secure Socket Layer) encryption which is standard across the web. Passwords are hashed in the database using a Secure Hash Algorithm designed by the National Security Agency (NSA). We also use an industry leader to host TruQC’s data – Amazon Web Services (AWS). You can read more about AWS here.
A: Yes! Just download Box or Dropbox to your iPad.
A: Yes. You can do this with The TruQC Document Library. This feature allows you to go into a field user’s “library” and add or remove PDF documents as you see fit.
If the scope of work changes, you can remove the old one and upload the most current version at any time. No need to call the foreman, as the next time he opens the app, it will only include the documents you allow. Read more about this here.
A: The software is permission-based, meaning only those assigned to a job have access to that job. There is no way for an unrelated person to access or manipulate data.
A: All of our forms sync in near real time. This means that if you are the QSM (Quality Systems Manager) and you have inspectors working in numerous states or countries, you can look in on any given inspector, at any given time, and see exactly where they are in the inspection process and what readings they’re getting.
A: Yes! If an inspector is in an area where no Wi-Fi or 3G/4G coverage exists, the information stores locally and automatically syncs once a signal becomes available. All report data is stored in the cloud.
A: Yes! All reports can be displayed on the iPad for review or can be converted to a PDF available for immediate print or email from the device. Only reports that have been approved may be printed or emailed.
A: All reports are time-, date-, GPS-, signature- and photo-stamped.
A: Absolutely! We can help you analyze and run metrics on all data to improve your process.
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