In 2011, Ross Boyd and Dane McGraw, two employees at a St. Louis-based industrial painting contractor, made a good idea come to life.
They’d noticed inefficiencies and inaccuracies in the difficult processes of standard industrial coating practices (reporting on a job, accounting tasks, complying to OSHA standards, etc.). They knew that it was time to put the pens and papers down in favor of exploring quality control management software for the iPad.
Just a few months later, they launched TruQC.
With TruQC, their quality assurance and quality control iPad app, the painting industry has not only improved through benefits including ease of use and improved efficiency – but an entire industry has the opportunity to be more reliable and accountable.
Today, TruQC has expanded well beyond painting. The software is now being used in manufacturing, construction, inspection and other quality-control driven industries.
Ross Boyd, Chief Executive Officer
Ross is the founder and CEO of TruQC, recognized three times as a top 10 startup by ITEN’s annual St. Louis Tech Startup Report. He is a dedicated Missouri Tiger and his passions include spending time with his family and traveling. Ross serves on the board of directors for The Society for Protective Coatings (SSPC) and is a board member at Young Variety of St. Louis (Variety the children’s charity). He’s a graduate of the University of Missouri.
Training and qualifications include: OSHA 10-hour construction course; SSPC C-1: Fundamentals of Protective Coatings for Industrial Structures; NACE Level 2 Coating Inspector #31407; Flagger; Haz-Com; CPR; First Aid; Member of Site Improvement Association’s Y.E.S., SSPC, NACE and the Missouri Trucking Association.
Benjamin Chute, Chief Technology Officer
Ben is co-founder and Chief Technology Officer (CTO) of TruQC. Working in the software world since 2001 professionally, and before that for pure fun, he has learned repeatedly that iterative, value-focused development is the only way to keep both customers and teammates continuously happy. At TruQC, he is most proud of the long-term relationships, high team morale, and ceaseless focus on quality products. At home, he enjoys time with his family, often adventuring in the Colorado mountains.
Megan Brinker, Chief Operating Officer
Megan is the Director of Operations at TruQC and has been with TruQC since 2012. She is a graduate of the University of Missouri where she studied business administration. Previously, she’s worked in business development, sales and account management, and has built significant experience in the tech industry on the software and hardware side.
Megan is extremely passionate about TruQC’s customer experience. She pulls from a wealth of knowledge, advancing our customer-focused business environment and operations as a whole. She is continually expanding her expertise and in 2012 she received her NACE CIP Level 1 Certification. She is an avid traveler, cook and loves experiencing new things.
Andrew Orso, VP of Sales
Andy is the VP of Sales and brings over twenty years of sales experience to TruQC. He graduated from Missouri State University with a degree in accounting and is also a proud U.S. Air Force Veteran. Andy heads the sales team and meets with prospective clients to determine how TruQC can improve their business. Outside of work, Andy enjoys spending time with his wife and four children.
Amy Doerr, Client Account Manager
Amy is a graduate from the University of Missouri School of Journalism. Before TruQC, she worked in sales and marketing for the radio and healthcare industries in Columbia. Amy now administers TruQC software training, oversees marketing, handles customer support and assists with billing. When not working, Amy loves running, going to concerts, and cheering on the St. Louis Cardinals. She is the proud reigning champion of TruQC’s Fantasy Football League and March Madness Tournament.
RaShad May, Integration Services Manager
RaShad graduated with a degree in Communications from Lindenwood University-Belleville. Since graduation, RaShad worked in device-based customer service for Apple Retail. He now assists with customer support and client-specific development for TruQC. After work hours, he enjoys video gaming with friends and playing basketball. During work hours, he enjoys Chipotle for lunch… everyday.
Andreas Kefalas, Configuration Specialist
Andreas graduated from the University of Missouri-St. Louis where he received a Bachelor’s degree in Information Systems and played on their Men’s Basketball team. Coming to TruQC all the way from Athens, Greece, Andreas assists in client-specific requests and develops configuration tools to improve TruQC’s UI. In his free time, Andreas enjoys exercising, cooking, developing his online business and working on his car.
Nick Lacanski, Technical Project Manager
Nick has worked in the industrial painting industry since 2009 with experience in both project management and estimation. Before TruQC, Nick earned his NACE CIP Level 2 Certification and worked in the development of mobile applications for a variety of industries. He now serves customers by identifying their needs and engineering TruQC to fit their company processes. Based in Birmingham, Nick enjoys rooting for the Alabama Crimson Tide, traveling and building projects in his free time.
Shala Sylva, Key Account Manager
Shala is a graduate from the University of Missouri where she received a Bachelor of Arts in Psychology and Sociology. Prior to TruQC, she primarily worked in sales and account management in the fields of logistics, technology and healthcare. In 2016, Shala earned her SSPC PCI Level 1 Certification. She now serves as a liaison between the sales team and clients. Her current role is to manage the relationship with existing accounts and ensure the highest level of client satisfaction. In her free time, Shala enjoys traveling, doing yoga and spending time with her dog. She also excels at games such as shuffle board and golden tee, so challenge her to a match next time you see her!
Kate Allen, Project Manager
Kate is a graduate from the University of Missouri with a Bachelor of Arts in Spanish Language and Literature. She has previous experience in software implementation management and solving complex business issues for Fortune 100 companies. At TruQC, Kate oversees projects for larger TruQC accounts and guides clients from discovery processes through implementation. When she isn’t working, Kate can be found chasing her two kids around the playground, traveling with her husband, or failing miserably at a Pinterest project.
Emily Scott, Client Services
Emily graduated with a Bachelor of Arts in Journalism from the University of Missouri. Since graduation, she’s worked in customer service and event coordination in various industries. Emily now assists with marketing, administration and client services for TruQC. Outside of work, Emily enjoys art, live music, hobbits and her two cats. She’s a proud New Yorker, but a reluctant Jets fan. No, she does not have a Brooklyn accent and please don’t mention Tom Brady.
Tari Hess, Project Manager
Tari graduated with a degree in Advertising from Northwest Missouri State University. A Nebraska native, she started her career early in software, wearing many hats with roles such as Project Manager, Implementation Specialist and Senior Trainer. Tari joined TruQC as a Project Manager where she assists with on-boarding, training and managing projects for key accounts, working closely with clients to improve their workflow processes. When she’s not in the office, Tari enjoys attending concerts, staying active, traveling and spending time with family and her dog, Charlie.