Shala is a graduate from the University of Missouri where she received a Bachelor of Arts in Psychology and Sociology. Prior to TruQC, she primarily worked in sales and account management in the fields of logistics, technology and healthcare. In 2016, Shala earned her SSPC PCI Level 1 Certification. She now serves as a liaison between the sales team and clients. Her current role is to manage the relationship with existing accounts and ensure the highest level of client satisfaction. In her free time, Shala enjoys traveling, doing yoga and spending time with her dog. She also excels at games such as shuffle board and golden tee, so challenge her to a match next time you see her!